Meaning resides in the listener until the speaker takes the time to validate and link back to make sure both have the same picture and shared meaning.
we drop out of conversations every twelve to eighteen seconds to process what people are saying
Brain scientists tell us that the fastest way to start building trust and connection is via Level III Transparency, which tells people, ‘we are a friend, not a foe.’
When in a state of fear, we release cortisol and catecholamines, which closes down the prefrontal cortex.
There’s a point in every business when business explodes and becomes chaotic. This is referred to as growing pains.
Direct response marketing is one of the best ways to launch your business on a large scale and reach out to everyone in your target market whether they are in your local area or not.
Try new environments and situations; a different tea, new coffee house, sitting at a different desk, changing something in your patterns not too dramatic.