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Blind Spot #5: I am listening so I actually know what you really mean.

  • Post author:admin
  • Post published:April 11, 2017
  • Post category:Be SMART/SMART Biz/SMART Leadership/SMART Teams
  • Post comments:0 Comments

Meaning resides in the listener until the speaker
 takes the time to validate and link back to make 
sure both have the same picture and shared meaning.

Continue ReadingBlind Spot #5: I am listening so I actually know what you really mean.

Blind Spot #4: I remember, therefore I know.

  • Post author:admin
  • Post published:April 11, 2017
  • Post category:Be SMART/SMART Biz/SMART Leadership
  • Post comments:0 Comments

we drop out of conversations every twelve to eighteen seconds to process what people are saying

Continue ReadingBlind Spot #4: I remember, therefore I know.

Blind Spot #3 – I am too fearful to empathize.

  • Post author:admin
  • Post published:March 28, 2017
  • Post category:Be SMART/SMART Biz/SMART Leadership
  • Post comments:0 Comments

Brain scientists tell us that the fastest way to start building trust and connection is via Level III Transparency, which tells people, ‘we are a friend, not a foe.’

Continue ReadingBlind Spot #3 – I am too fearful to empathize.

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