Meaning resides in the listener until the speaker takes the time to validate and link back to make sure both have the same picture and shared meaning....
Continue readingTag: managing humans
Blind Spot #4: I remember, therefore I know.
we drop out of conversations every twelve to eighteen seconds to process what people are saying...
Continue readingBlind Spot #3 – I am too fearful to empathize.
Brain scientists tell us that the fastest way to start building trust and connection is via Level III Transparency, which tells people, ‘we are a friend, not a foe.’...
Continue reading